Hy-Vee introduces one-way aisles, limits customers, adds more employee protections in wake of COVID-19

Lang
4/4/20

Hy-Vee stores are implementing more changes to protect customers and staff from the spread of COVID-19.

The supermarket chain announced Friday it will begin implementing one-way aisles to prevent customers from passing each other. Directional signage is being installed in all Hy-Vee food stores which will tell customers which way to travel the aisles in order to keep them the recommended six feet apart.

Also, effective Monday, Hy-Vee customers will be strongly encouraged to follow a “one person per cart” rule to avoid multiple family members from accompanying a customer on shopping visits. Hy-Vee is asking that customers try to designate one person per family to visit the store during each visit and to avoid shopping in large groups in an effort to limit the number of people in stores at any given time.

Over the upcoming days, all Hy-Vee stores will also install additional temporary window panels on the back side of checkouts to help provide an additional layer of protection for both cashiers and customers. The panels are in addition to the panels already positioned on the front side of checkouts.